Offshoring has proven to be an invaluable tool in reducing operating costs and boosting profit margins while maintaining a high quality of customer support in a seamless manner. The model is completely scalable and can allow companies in any vertical to fine tune resource allocation as business conditions change.
Factors that motivate companies to outsource business processes usually are:
Offshoring, as an industry trend, continues to grow as the factors that force companies to focus on core competencies intensify. As consumers in every industry demand cheaper goods yet better service, offshoring is becoming a desperate need for mid-size and smaller companies too.