Healthcare BPO Services

Get The Peace of Mind of Working With an

Established US Company

The healthcare industry demands precision, efficiency, and exceptional customer service. Balancing patient care with the administrative burdens of running a healthcare organization can be overwhelming. Seal Global's healthcare outsourcing services empower you to focus on delivering quality care, while we manage the essential, but non-medical, aspects of your operations.

As one of the leading healthcare BPO companies, we have over 25 years of experience leveraging a vast talent pool to build specialized teams that seamlessly integrate into your existing infrastructure. By handling non-core processes through healthcare outsourcing, we free up your valuable time and resources, allowing you to focus on what truly matters: your patients. Our competitive offshore rates for U.S. work hours ensure cost-effectiveness without compromising quality.

Our Healthcare Outsourcing Services

Healthcare Administrative Services

Improve efficiency and accuracy across your administrative workflows. Our experts handle:

Healthcare information management: Managing patient records, entering data, and ensuring the security of health information.

Claims administration: Submission, tracking, and follow-up of insurance claims to ensure timely reimbursement.

Data entry and management: Accurate and efficient entry of patient data, insurance information, and medical records into electronic systems.

Document management: Digitization, indexing, and storage of medical documents, contracts, and other administrative files.

Scheduling and appointment management: Streamlining patient appointments and optimizing scheduling workflows for efficient resource utilization.

Healthcare Accounting

Optimize your revenue cycle management and financial operations. We provide expertise in:

Accounts receivable management: Efficient follow-up and collection of outstanding payments.

Accounts payable management: Timely processing of invoices and payments to vendors.

Financial reporting and analysis: Preparation of financial statements, budgets, and forecasts.

Healthcare Customer Service

Elevate your patient and provider interactions with our 24/7, multi-channel support services. We handle:

Patient inquiries and issue resolution

Appointment scheduling and reminders

Insurance verification and eligibility checks

Billing inquiries and payment processing

Healthcare Marketing Services

Reach and engage your target audience with impactful digital marketing campaigns tailored for the healthcare industry. When you outsource digital marketing to our team of experts, you gain access to specialists in:

Content creation (blog posts, articles, website copy)

Social media marketing and community engagement

Search engine optimization (SEO) for increased visibility

Pay-per-click (PPC) advertising for targeted outreach

Reputation management and online brand building

Back Office Outsourcing

Optimize your back-office operations for increased efficiency, accuracy, and cost savings. Our experienced team can handle a variety of tasks, such as:

Insurance Verification: Verifying patient insurance eligibility and benefits for seamless claims processing.

Payment Posting: Accurate and timely recording of patient payments and adjustments in financial systems.

Denial Management: Addressing and resolving denied claims to maximize reimbursement.

Accounts Receivable Follow-up: Following up on unpaid claims and balances with insurance companies and patients.

Benefits for Healthcare Business Process Outsourcing:

Cost Reduction

Minimize overhead expenses associated with staffing, training, technology, and infrastructure.

Enhanced Efficiency
& Productivity

Streamline operations, reduce errors, and improve turnaround times.

Focus on Core
Competencies

Allow your healthcare professionals to dedicate their time and expertise to patient care and clinical services.

Access to Specialized
Expertise & Advanced
Technology

Leverage a team of skilled professionals and the latest technologies without the need for significant upfront investments.

Improved Compliance &
Risk Management

Ensure adherence to healthcare regulations and data privacy standards, reducing legal and financial risks.

What Our Clients Say

★★★★★

The team manages digital marketing campaigns that yield results, improving traffic and placement in SERPs. Resulting in a long-term partnership, they produce deliverables on time.

Owner, Arts & Education

Houston, Texas

★★★★★

Seal Global impressed me with their work despite little knowledge of my company's industry. They were also quick to make changes which fostered a strong collaboration.

Owner, Pharmaceuticals

Lauderhill, Florida

★★★★★

Since partnering with Seal Global, the company was able to experience a 60%–70% increase in revenue.

General Manager, Retail

Sunrise, Florida

★★★★★

Seal Global's work led to an increase in sales. Their skilled expertise in eCommerce makes them stand out as a trusted partner. They're trustworthy, helpful, and hardworking.

President, Electronic Manufacturing

Baltimore, Maryland

★★★★★

Seal Global was able to successfully implement the initial requirements, and our team is particularly impressed with their responsiveness and timeliness.

Owner, Food & Beverages

New Jersey, United States