Seal Global, an experienced eCommerce customer support outsourcing solution provider, delivers 20+ years of eCommerce customer service outsourcing experience for internet retail and eCommerce companies, primarily in the office products, fashion & clothing, jewelry, electronics, and technology products sectors.
Through Our Expertise in Outsourced Customer Support
Our inbound services include:
Seal Global implements custom outsourced call center services programs that help internet retailers. Our comprehensive solutions cover eCommerce customer support solutions, ensuring seamless operations and enhanced customer satisfaction.
Seal Global is unique because it is an evolved outsourcing company. Over the last 20 years, we have achieved tremendous business efficiencies, growth and national acclaim by outsourcing many aspects of our own internet retail businesses.
What we offer you, is an evolved outcome of that success. Having perfected outsourcing on ourselves, we now have the expertise to bring the same success to you.
Customer Service Agents trained by you will handle all aspects of customer support and relationship management using outbound and inbound telephone calls, e-mail, chat and social media.
Our Capabilities Include:
In today’s retail and eCommerce industry,customer service standards continue to rise while margins shrink. The internet retailer’s main headache – how to provide superior customer service at a value price?
Seal Global’s low, all-inclusive, per agent rate will include the following:
We understand the risks and rewards of outsourcing customer service and customer interactions.
Our call center’s inbound customer service programs have a great record of protecting our retail and eCommerce clients’ brands. So if you’re considering outsourcing customer service, think about Seal Global. Our call center solutions boost sales and brand loyalty while cutting your business costs.
Our goal: To become a direct extension of your brand, customer service, inside sales and marketing team.
We’re an award winning call center outsourcing company with more than 20 years of experience. Let’s talk about how Seal Global’s call center services can help your internet retail or eCommerce business.
Seal Global is a back office services provider specializing in end-to-end eCommerce solutions with 20+ years’ experience. We work for many Online Retailers across USA. Our core capabilities include Product Listing Services & Customer Support (email, voice & chat) for the eCommerce industry. Seal Global uses the latest technology and tools to build aesthetically appealing product listings that make online shopping simple and attractive to the end-user.
Product Listing Service offerings:
Email support 24/7 including weekends and US night hours including: