Seal Global
Modern ecommerce operations workspace

eCommerce Consulting Services

eCommerce Consulting Services That Move the Numbers

Senior US-led consultants helping DTC, B2B, and retail brands fix the right thing — strategy, platform, growth, retention, ops — and execute through one team.

Shopify Dev
& Operations

Paid Ads
Google · Meta · TikTok

SEO +
GEO / AEO

Klaviyo
Email & Retention

eCommerce consulting services help brands diagnose what's broken or missing in their online business and prescribe a clear plan to fix it — from platform selection and replatforming to growth strategy, retention, marketplace expansion, and operational efficiency. Seal Global's consultants combine 15+ years of US eCommerce leadership with a global execution team, so recommendations actually ship rather than gathering dust in a deck.

15+ yrs
Senior consulting
$2B+
GMV influenced
40-60%
Lower vs Big 4 cost
2-3 wks
To diagnostic delivery
3-5x
Typical ROI on fees
500+
Brands advised

What eCommerce Consulting Services Cover

  1. 1Business diagnostic — funnel, P&L, cohort, retention, channel mix, and tech-stack audit.
  2. 2Platform & stack selection — Shopify vs BigCommerce vs headless vs composable, TCO modeling.
  3. 3Replatform planning — Magento/WooCommerce/custom to Shopify with no traffic or revenue loss.
  4. 4Growth strategy — paid media ROAS targets, retention design, channel expansion, AI search visibility.
  5. 5Retention & LTV design — subscription, loyalty, email/SMS, win-back, VIP programs.
  6. 6Marketplace strategy — Amazon, Walmart, TikTok Shop expansion roadmap and unit economics.
  7. 7Operations & cost-to-serve — support, fulfillment, returns, fraud, vendor consolidation.
  8. 8Fractional CXO — fractional Chief eCommerce Officer or VP of Growth for 6-12 months.

Who This Is For

Founders sub-$10M who need senior strategic input fractionally
Brands $10M–$100M planning a replatform or growth pivot
PE-backed brands post-acquisition needing 100-day operational plans
B2B brands launching a self-serve buyer portal
Retailers expanding from a single channel to omnichannel
Boards needing an independent eCommerce health check

What's Included

Senior consultant + analyst pod
30-60-90 day operating plan with owners & KPIs
Quantitative diagnostic (P&L, cohort, funnel models)
Vendor/agency consolidation analysis
Replatform business case with TCO
Marketplace expansion P&L (Amazon, Walmart, TikTok Shop)
Retention design (subscription, loyalty, SMS, email)
Tech stack & integrations audit
CX & support cost-to-serve diagnostic
AI use-case identification with ROI estimates
Quarterly board-ready reporting
Optional fractional CXO / VP Growth seat

Platforms & Stacks We Cover

Shopify & Shopify PlusBigCommerceAdobe Commerce / MagentoWooCommerceSalesforce Commerce Cloudcommercetools / composableHeadless (Hydrogen, Remix, Next.js)Amazon, Walmart, TikTok ShopKlaviyo, Gorgias, RechargeNetSuite, SAP, QuickBooks

Our Process

01

Diagnose

2-3 week deep audit — data, interviews, vendor reviews, P&L modeling.

02

Prescribe

Prioritized roadmap with business case, KPIs, owners, and budget per initiative.

03

Execute

Optional execution via our pods, or hand-off to your team with weekly office hours.

04

Govern

Quarterly reviews, KPI tracking, course-correction. Engagement scales up or down as needed.

Engagement Models & Pricing

Diagnostic Sprint

One-time audit & roadmap

From $15,000
  • 2-3 week engagement
  • Full P&L + funnel diagnostic
  • Written 30-60-90 plan
  • Exec presentation

Consulting Retainer

Ongoing strategy + advisory

From $7,500/mo
  • Senior consultant on call
  • Monthly deep dives
  • KPI tracking + board reporting
  • Vendor management

Fractional CXO

6-12 month embedded leadership

From $18,000/mo
  • Fractional Chief eCommerce / VP Growth
  • Full org coverage
  • Hiring & vendor decisions
  • Board reporting

Trusted by Brands Across the World

We serve brands and retailers across United States, Canada, United Kingdom, European Union, Australia, United Arab Emirates, Singapore, India.

United StatesCanadaUnited KingdomEuropean UnionAustraliaUnited Arab EmiratesSingaporeIndia

Why Seal Global

Senior US-led consultants — average 15+ years in eCommerce leadership roles
40-60% lower fees vs McKinsey / Deloitte / Accenture digital practices
We execute what we recommend — strategy + operators under one roof
Vendor-neutral platform and stack advice
Independent diagnostic — no incentive to over-engineer the answer
AI-augmented consulting frameworks
Board- and PE-ready reporting and governance
Confidential, NDA-protected engagements

Related Resources

eCommerce Agency ServiceseCommerce Solutions OverviewAll eCommerce ServicesShopify Development ServiceseCommerce Outsourcing ServicesBlog: eCommerce Consulting ROI Benchmarks

Your Complete eCommerce Solution

End-to-end services covering every aspect of your online business — one team, one accountable partner.

Seal GlobalYour Outsourced Director
of eCommerce
Web Development
Search Engine Optimization
Email Marketing
Social Media Marketing
Affiliate Marketing
Graphic Designing
Feed Management
Catalog + Product Management
Content Development
Marketplace Integrations

Why Seal Global Has Earned the Right to Be Your Ecommerce Partner

We operate Databazaar

An IR500-recognized multi-million dollar Shopify store selling luxury fragrances, Italian leather by Tuscany Leather, certified diamonds, and Jyotish gemstones. Real operator experience, not textbook agency advice.

25+ years in ecommerce

Founded in 1999, we've operated through every major platform shift — from early ecommerce catalogs to Shopify Plus, AI-era SEO, and the shift to generative search.

BBB Accredited + Clutch rated

BBB accredited and rated 4.8/5 on Clutch. Verified by independent review platforms — not just our own testimonials.

US-based management

Headquartered in Miramar, Florida. US account management, US-timezone strategy, and global execution that keeps costs 40–60% below comparable US-only agencies.

We Run Databazaar. That Changes Everything.

Most agencies learn ecommerce from their clients. We learned it from running our own.

Databazaar is Seal Global's own multi-million dollar Shopify operation — authentic luxury fragrances, exclusive Tuscany Leather Italian leather goods (only authorized US retailer), certified natural gemstones for Jyotish and fine jewelry, and lab-grown and natural diamonds.

Databazaar has been recognized in the Internet Retailer 500 — the definitive list of America's top ecommerce companies by online revenue.

When we recommend a Klaviyo flow, we've A/B tested it ourselves. When we say GEO/AEO drives organic visibility, we've measured it on our own catalog first. When we advocate a Shopify app, we've run it on 7,000+ live SKUs.

This is what separates Seal Global from agencies that read about ecommerce and agencies that live it.

7,000+
Live SKUs managed on Databazaar
4
Verticals: fragrances, leather, gemstones, diamonds
IR500
Internet Retailer 500 recognized brand

Ecommerce Facts Every Brand Owner Should Know

Context that explains why the decisions your partner makes actually matter.

$6.3T
Global ecommerce sales 2024

The market is huge. Winning even a fraction is a business. The question is whether your partner has the execution to capture it.

70%
Carts abandoned before checkout

A structured abandoned-cart sequence recovers 5–10% of those. One of the highest-ROI fixes in ecommerce.

1 sec
Load delay = 7% conversion loss

On a $2M store, that's $140K per year lost to a slow site. Core Web Vitals are a revenue lever, not a checkbox.

40%
Searches now starting in AI tools

GEO and AEO are present-tense revenue for brands that get cited in ChatGPT, Perplexity, and Google AI Overviews first.

3.5x
Revenue lift from structured email

Email is the highest-margin channel in ecommerce. No bid auction. Most brands drastically under-monetize it.

25 yrs
Seal Global operating ecommerce

We launched in 1999 — before Shopify, before Google Shopping. That institutional memory is embedded in every recommendation we make.

Recognized Excellence

Endorsed by leading industry organizations

ASFAI CertifiedBest of FloridaGlobal LeaderUpCity ExcellenceTrueFirms CertifiedWorld Trade Center Miami MemberTop Developers Clutch Florida 2021Official Shopify Partner50Pros Top Firm Best in Industry Spring 2026Seal Global, LLC BBB Business ReviewASFAI CertifiedBest of FloridaGlobal LeaderUpCity ExcellenceTrueFirms CertifiedWorld Trade Center Miami MemberTop Developers Clutch Florida 2021Official Shopify Partner50Pros Top Firm Best in Industry Spring 2026Seal Global, LLC BBB Business Review

Explore Our Full Ecommerce Practice

One integrated team across every ecommerce discipline. Explore related services and field-tested guides.

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B2B eCommerce Agency

Shopify B2B, wholesale portals, account pricing, ERP integration.

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eCommerce Consultant

Audits, growth roadmaps, strategy — no full retainer required.

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eCommerce Outsourcing

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Shopify Agency

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Shopify Development

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Miami eCommerce Agency

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Frequently Asked Questions

50+ real questions buyers ask before choosing a partner.

eCommerce consulting services help brands diagnose problems, prioritize initiatives, and design a plan to grow revenue or cut cost — covering strategy, platform, marketing, retention, marketplaces, and operations.

Diagnostic sprints: $15,000–$50,000. Monthly retainers: $5,000–$25,000. Fractional CXO: $15,000–$35,000/mo. Big 4 consultancies (McKinsey, Deloitte) typically charge 3-5x more.

Before replatforming, post-acquisition, after a flat quarter, before entering a new channel (Amazon, Walmart, EU), or when board/investors want an independent view of the business.

A consultant diagnoses and recommends. An agency executes. The best partners (like Seal Global) do both — diagnose objectively, then execute through pods you choose to engage.

Diagnostic sprints: 2-4 weeks. Standard retainers: 3-6 months. Fractional CXO: 6-12 months. Replatform consulting: 8-16 weeks alongside the build.

Reviews data, interviews stakeholders, audits vendors, builds business cases, runs working sessions, writes recommendations, tracks KPIs, manages execution partners, and reports to leadership.

Yes — platform selection is one of the most common engagements. Consultants build TCO models comparing Shopify vs BigCommerce vs Magento vs headless against your specific catalog, revenue, and integration needs.

Yes. Replatform consulting covers business case, timeline, vendor selection, risk mitigation (SEO loss, downtime, data integrity), and post-launch optimization.

Reputable engagements target 3-5x return on fees within 12 months — typically via consolidated vendors, improved ROAS, retention lift, or replatform-driven conversion gains.

A fractional Chief eCommerce Officer or VP of Growth is a senior leader engaged 1-3 days/week for 6-12 months — covering strategy, hiring, vendor management, and board reporting at a fraction of full-time cost ($200K+ salary).

Yes. Post-acquisition 100-day plans and value-creation roadmaps are a common engagement. Consultants identify quick wins, cost-out opportunities, and 18-24 month growth bets.

Written diagnostic report, prioritized 30-60-90 day roadmap, business cases for each major initiative, TCO models, vendor scorecards, KPI dashboards, and an exec presentation.

Yes. Cost-out engagements typically identify 15-30% savings via vendor consolidation, app rationalization, ad-platform efficiency, support automation, and fulfillment renegotiation.

Yes. B2B engagements cover buyer-portal design, price-list logic, quote-to-order, ERP/CPQ integration, sales-rep enablement, and net-terms credit underwriting.

DTC consulting focuses on brand-owned online stores — typically Shopify/Shopify Plus — covering CRO, retention, paid media efficiency, retention loyalty design, and channel diversification.

Yes. Marketplace consulting covers unit economics, listing strategy, brand registry, FBA vs FBM, advertising plan, and operational setup — typically a 4-8 week engagement before go-live.

A CRO consultant designs and runs structured A/B testing programs across PDP, cart, and checkout — statistical methodology, hypothesis prioritization, and results reporting.

Yes. Retention consultants design lifecycle journeys, segmentation strategy, win-back, replenishment, VIP, and ROI measurement — typically via Klaviyo, Attentive, Postscript.

AI consultants identify high-ROI generative and agentic AI use cases — ad creative, product copy, support automation, demand forecasting — with ROI estimates and pilot plans.

eCommerce consulting is focused specifically on online revenue and operations. Digital transformation is broader — process, culture, IT, and digital strategy across the whole enterprise.

Yes. International consulting covers market sizing, payment/tax/legal requirements, language/currency setup, fulfillment, and channel mix per market.

Yes. Subscription consulting covers offer design, billing logic (Recharge, Stay, Skio), churn dunning, pause/skip, loyalty integration, and LTV/CAC modeling.

A consultant advises and writes recommendations. A fractional executive operates — makes decisions, manages vendors, hires team, signs off on budgets — as a part-time member of leadership.

Some take partial equity for fractional CXO roles with seed-Series A startups. Most senior consultants prefer cash + bonus tied to KPI outcomes.

Yes. Org design and hiring consulting covers role definition, comp benchmarks, interview rubrics, recruiter selection, and 90-day onboarding plans for eCommerce leaders.

Yes. Half-day strategy workshops ($3,500–$7,500) and 2-week strategic sprints ($10,000–$15,000) are common entry points for founders who want senior input without a long contract.

Yes. All engagements start with mutual NDA and Data Processing Agreement (DPA) — typically signed within 24 hours of request.

Against pre-agreed KPIs and milestones in the scope of work — revenue lift, CAC reduction, ticket cost savings, project delivery dates, and qualitative feedback from your leadership team.

Yes. Consultants frequently augment in-house teams or coach existing agencies — providing senior oversight, frameworks, and accountability without replacing the executors.

Fashion, beauty, CPG, supplements, home goods, electronics, food & beverage, pet, B2B distribution, and luxury — each with different unit economics, regulations, and channel dynamics.

Yes. Risk consulting covers chargeback rate reduction, fraud-tool selection (Signifyd, Riskified, Forter), 3DS/SCA strategy, and dispute response playbooks.

A focused engagement to stabilize and grow a brand within one quarter — typically including a cost-out, a paid-media reset, a retention layer, and one or two channel pilots.

Yes. Exit-prep engagements cover P&L cleanup, channel diversification narrative, tech-stack documentation, data-room readiness, and presentation to PE/strategic acquirers.

Quantitative — KPIs hit, revenue change, cost reduction. Qualitative — leadership confidence, team capability, governance maturity. Both reported monthly to the sponsor.

Yes. Data consulting covers GA4 setup, Shopify event tracking, Triple Whale/Northbeam attribution, BI tools (Looker, Sigma), and reverse-ETL into Klaviyo and Meta.

Yes. PIM consulting covers tool selection (Akeneo, Plytix, Salsify), data model design, syndication to marketplaces, and image-production workflow at scale.

Brands $2M–$200M benefit most. Below $2M: tactical agency support usually beats strategic consulting. Above $200M: enterprise consultancies (Bain, BCG) sometimes fit, though boutique often delivers better ROI.

Yes. Marketplace-only consulting covers Amazon listings + advertising + brand registry strategy, Walmart growth, and TikTok Shop launch. Typical engagement: 4-12 weeks.

Yes. CX consulting covers ticket deflection (FAQ, self-serve, AI chat), tool migration (Gorgias, Zendesk), offshore staffing, and KPI/SLA design — typically cutting cost-to-serve 30-50%.

Week 1: kickoff, data access, stakeholder interviews. Week 2-3: deep diagnostic and modeling. Week 4: written recommendations and exec presentation. Optional: execution phase begins week 5.

Yes. We offer a 30-minute free discovery call to understand fit, scope, and whether we're the right partner. No obligation, no auto-enrollment.

Recommendations are debated openly with leadership. We provide the analysis and rationale; the final decision is always yours. We update plans as new information emerges.

Senior eCommerce consultants advise on brand positioning, pricing strategy, and category extension — though pure brand identity work (logo, voice) is usually handled by a brand agency.

AI accelerates diagnostic (auto-funnel analysis, cohort modeling), creates better hypotheses faster, and lets smaller teams advise larger brands. AI doesn't replace senior judgment — it amplifies it.

Yes. Sustainability consulting covers carbon-aware fulfillment, packaging reduction, returns mitigation, and Sustainability Disclosure compliance for EU and UK markets.

Yes. Many engagements include workshops, frameworks, and 1:1 coaching for in-house leaders — building capability rather than dependency.

Check: 10+ years in operating roles (not just consulting), named brand outcomes (not vague case studies), references you can call, and platform/vendor certifications relevant to your stack.

Independent consultants are lower-cost and senior-led but lack execution capacity. Firms (like Seal Global) combine senior advisors + execution pods — recommendations actually ship.

Yes. 2-3 week CRO audits cover funnel diagnostic, technical hygiene, PDP/cart heuristics, A/B test backlog, and program ROI projection — typically $7,500–$15,000.

We combine senior US strategists, global execution pods, vendor-neutral advice, and 40-60% lower fees than Big 4 — and we execute what we recommend, not just hand off a deck.
Free · No Obligation · 30 Minutes

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GEO/AEO AI Search Visibility
How often your brand appears in ChatGPT, Perplexity, Google AI Overviews.
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Product pages, checkout friction, trust signals, mobile experience.
Email & Retention Programs
Klaviyo flow coverage, list health, revenue attribution gaps.
25+ years experience
IR500 operators
BBB accredited

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